If you or someone you love has been hurt because of someone else's mistake, you deserve to be fully compensated for that injury.
The insurance companies have lawyers working for them, you need a lawyer working hard for you.
Insurance companies are notorious for dragging their feet and delaying payments on claims because they know a certain percentage will give up or even die before the claim is settled. You need an attorney to help move your claim through the system as quickly as possible.
The law is complex and it changes all the time. Just because you know someone who once was in a similar situation does not mean that you will necessarily get the same result. You need a lawyer on your side who will fight for you and get you fair compensation for your injury.